Terms & Conditions
Marietta Town Center Sauna
Admission & General Policies
By purchasing an admission pass, you agree to comply with all terms and conditions, as well as our general rules and regulations.
Spa treatments, specialty services, products, and food & beverages are available at an additional cost.
Guests must be 18 years of age or older to enter alone. A valid government-issued ID is required.
Full policies are available on our website:
www.mtcsauna.com
Use of Website
By accessing, using, or viewing the Marietta Town Center Sauna website (www.mtcsauna.com) or any of its services, functions, or content, you agree to be bound by these Terms of Use.
The website is intended for personal, non-commercial use only. You agree not to:
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Use automated systems, bots, or manual processes to copy or monitor website content
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Interfere with the proper operation of the website
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Upload or transmit viruses, malware, or harmful code
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Submit content that may cause liability or harm to Marietta Town Center Sauna or its partners
You acknowledge that you have read and agreed to our Privacy Policy, which is incorporated by reference.
Gift Cards & Admission Passes
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Gift cards cannot be used to purchase other gift cards
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Gift cards do not expire
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Gift cards and admission passes are non-refundable, non-transferable, and non-exchangeable
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E-gift cards become active within 48 hours of purchase
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Do not attempt redemption prior to activation
Marietta Town Center Sauna is not affiliated with other spa or sauna locations. Gift cards or passes from other businesses or locations will not be accepted.
We are not responsible for lost, stolen, damaged, or altered gift cards or admission passes.
Marietta Town Center Sauna reserves the right to:
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Void gift cards or admission passes suspected of resale or fraudulent activity
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Deny entry or service related to suspicious transactions
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Refund suspicious transactions back to the original payment method
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Request additional information before releasing orders
Prices and services are subject to change without prior notice. Customers may be responsible for price differences.
Shipping costs are non-refundable.
Feedback
Any comments, suggestions, or feedback submitted regarding our website, services, or products become the property of Marietta Town Center Sauna and may be used without restriction or compensation.
Warranties
All services, website content, and materials are provided “as is” without warranties of any kind.
Marietta Town Center Sauna disclaims all warranties, express or implied, including but not limited to:
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Merchantability
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Fitness for a particular purpose
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Non-infringement
Except where prohibited by law.
Limitation of Liability
Marietta Town Center Sauna shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
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Use or inability to use the website
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Use of services or facilities
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Performance or non-performance of services
Indemnification
You agree to indemnify and hold harmless Marietta Town Center Sauna, its affiliates, employees, officers, and agents from any claims or demands arising from:
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Violation of these terms
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Violation of applicable laws
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Infringement of third-party rights
Disputes, Refunds & Chargebacks
By making a purchase, you agree not to file chargebacks or disputes with your credit card provider for services or products purchased online or at the facility.
20-Minute Grace Period Policy
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Guests may receive a full refund if they leave within 20 minutes and have not used any amenities
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If amenities are used within the 20-minute period, a 60% refund of the admission fee applies
No refunds, discounts, or rain checks will be issued due to:
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Facility crowd levels
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Noise level
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Weather-related closures
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Room or equipment issues
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Sauna or water temperature preferences
Governing Rights
Marietta Town Center Sauna reserves the right to modify these policies at any time without prior notice. Continued use of the website or facility constitutes acceptance of any changes.